We’re pleased to announce the arrival of two new features, built just for you.
Whether you’d like to chat, have a question, or would like to remind your driver to grab that special something from your favorite restaurant, follow these simple steps to communicate directly with your driver:
Located at the top of the success page following checkout, tap the “Contact Driver” button. This will open the opportunity to send and receive sms text with your driver.
The “Contact Driver” function sends a text message to your driver from a unique, anonymous local number. This anonymized number may change and will be active during the current delivery. If you’re having trouble contacting a driver, make sure your caller ID is not blocked.
Further, next time you’re craving that special request item, or any item that may not be available on GrubtoGo.com, you can soon add hand typed descriptions, for any request, directly to your shopping cart.
Save Time For Things You Love.
Get it delivered.
GrubtoGo is honored to be a part of the success and growth of our friends and partners over at Magic + Concierge. If you’re lucky enough to gain access to their service, come prepared with your preferred method of payment and a penchant for getting what you want delivered STAT.
Over the past couple years we’ve fulfilled thousands of orders ranging from picking up that perfect Hermès handbag, to more obscure requests like delivering large sums of cold hard cash to friends and vendors of individuals and business’ alike. Typical deliveries include sizable spreads from Brio Tuscan Grille, pharmacy items from CVS and diamond studded bracelets from Tiffany & Co. Next time you need that Ninkasi Tricerahops Double IPA and don’t know where to find it, get out that phone and text Magic +.
Get in on the Magic by visiting https://getmagicnow.com/.
Today we’re pleased to learn that the team at Google voted GrubtoGo as one of a limited number of recipients to participate in their Ad Words Advantage Program. Their generous campaign will launch mid-August, amplifying our message to a massive audience during the upcoming quarter.
We’re also super excited to send a few team members to the Mountain View Googleplex to meet and greet fellow Googlers at the Google Performance Summit next year. Thanks Google!
When hunger pains, you need accurate, up-to-the-minute information about your order. We’re excited to share new improvements that will allow you to track your delivery in real time.
Following checkout, the success page will soon be topped with detailed information about your order progress in real-time, so you always know what’s going on. Keep an eye on the page to see when a driver accepts your order, when the restaurant has started preparing your meal, when the driver is departing the restaurant & when your order is complete.
We think this information is soo cool, you’ll also be able to access it by logging into your account dashboard. We’ve even included a link to access the order progress directly in the confirmation email sent at checkout.
We could not be more pleased to announce the arrival of a new way to engage drivers. Drivers on Demand is a new app and api that will be made available to our network of participating restaurants, opening access to our growing team of drivers with the tap of a button.
Drivers on Demand Mobile App
After countless iterations, we’re happy to offer a functional and simple user interface that allows restaurants to request drivers with real time ETA, schedule drivers for future pickup, manage active orders and access order history. We will be releasing the app pre-loaded on portable devices at no cost to our network of participating restaurants.
Nothing is quite as satisfying as building exactly what you need until you find ways to leverage the great work of those who’ve built solutions for you. We’re fortunate to align interests with great talent and technology from teams at PEX, Taskus & Shiftboard this year. These synergies are integrated by contributions from of our longstanding partners in technology at Sigmasolve, who continue to refine our quality of service while we welcome a growing demand.
In addition to numerous operational improvements that allow us to expand our reach to new cities, we’ve plenty of front end improvements that will surface with 2017, the most notable of which is a new way to engage our drivers.
Here’s the scoop:
Imagine an inquiry that requires our support team to explore the ingredients that constitute Baingan Bharta with a customer to reduce the chance of contact with some food allergen. The very next call received by our support team may implore that we share the type of wood used to grill Walu Escolar at a completely dissimilar restaurant before a customer feels confident and places their order. Just how much Escolar will it take before you’re uncomfortably squirming away from your dinner, you ask?
These scenarios may be a little over the top, however, similar demands are common. The people sufficiently prepared to address such concerns are restaurant staff, who maintain a strong connection to cooking methodology and recipes used in the restaurants.
Thus, we are interested in shifting the way we accept orders from direct contact with the consumer, to a service model that powers delivery for restaurants. Enter, Drivers on Demand.
Drivers on Demand is an API for connectivity and a freestanding application available at no cost to our restaurant partners that connects to our driver application and facilitates the scheduled arrival of drivers.
What does this mean for the consumer?
Instead of placing an order with GrubtoGo, consumers will start to place their order for delivery directly with the restaurant…who will beckon a driver for service. The result, more knowledgeable service delivered in less time.
The cat’s out of the bag folks.
Save time for things you love; Get it delivered!
In an effort to make a more equitable transaction for people ordering large and small, we have added a cap on gratuity that is set to not exceed $10.00. Gratuity amounts to 15% of the order total or $10.00, whichever is less.
As always, 100% of gratuity is paid directly to drivers and for those of you with an interest in tipping in excess of $10.00, you’re welcome to carry on as you wish.
We hope these changes accommodate your interests and increase your satisfaction.
With more than 20,000 locations in 60 countries where people wait in long lines to pay the equivalent of five USD for a cup of coffee, few places evoke such a thin distinction between love and hate. Where else can you get a venti double ristretto chocolate brownie frapuccino just the way you like it? You guessed it, and now you can skip the line; get it delivered.
After many requests, we’ve also added two new popular destinations available for delivery:
At GrubtoGo, our aim is to deliver your favorite restaurants. In an effort to provide the best possible selection of restaurants available for delivery, approximately 5% of the menus we publish come from non-participating restaurants.
What does this mean for you?
Starting soon, when you order from a non-participating restaurant you will notice a service fee applied to your purchase. Service fees will be clearly noted at the top of menus and will not exceed 10% of the price of the meal. The majority of orders we deliver will remain unaffected and a service fee will only apply to orders from non-participating restaurants.
If this news meets you more bitter than sweet, rest assured we will be adding a few new popular destinations available for delivery. In walks Starbucks! Hello Claim Jumper!!!
For all your favorite restaurants delivered, visit www.grubtogo.com.
GrubtoGo is pleased to announce partnership with San Franscisco based Magic + Concierge. If you’re lucky enough to gain access to their service, come prepared with your preferred method of payment and a penchant for getting what you want delivered STAT.
Over the past few months we’ve fulfilled orders ranging from dozens of freshly baked crispy cream donuts, to more obscure requests like Halo Top brand low-calorie, low sugar & high-protein Birthday Cake ice cream. Typical deliveries include sizable spreads from YardHouse restaurants and dessert banquets from Cheesecake factory. So, next time you need that Ninkasi Tricerahops Double IPA and don’t know where to find it, get out that phone and text Magic +.
For those of you who want to get in on the Magic, you can learn more by visiting https://getmagicnow.com/.
Today we’re excited to announce delivery starting at $3.99.
This comes as part of a new pricing model that creates a more equitable transaction for everyone involved. Here’s what you can expect:
First, we’ve introduced dynamic pricing. This great feature affords us the opportunity to provide delivery within 4 miles of any restaurant for only $3.99**. Users can continue to enjoy delivery from restaurants that are farther than 4 miles from their location; each additional mile adds $1.00 to the cost of delivery.
Since launching a beta of dynamic pricing in May, we’ve experienced a tremendous positive response in terms of order volume. 100% of applicable mileage is paid directly to drivers.
**Distance is calculated one-way using google maps api that accounts for the shortest drive-able distance between the restaurant and delivery address. Actual mileage may vary at the discretion of your driver and will not affect delivery rates.
The second notable shift in our pricing model is a cap on gratuity that is set to not exceed $10.00. This shift does not affect the majority of orders that come through the system where 15% Gratuity will apply. This shift is primarily tailored to our business users and those interested in placing orders that exceed $65.00 – $70.00 ($66.67). 100% of applicable gratuity is paid directly to driver.
For those gracious enough to tip in excess of $10.00, carry on as you wish.
We hope these changes accommodate your interests and increase satisfaction for everyone involved. More to come!
Sugarbee Cafe & Bake Shop is quickly growing a reputation for creating stunning custom cakes and assorted fresh baked goods that are now available for delivery. In addition to bakers choice cupcakes by the dozen, cookie trays and rich sheets of fluffy buttercake, you will find classic caprese panninis & almond chicken salad served on fresh croissants. Be sure to check out their menu available for delivery before 3:00pm. Breakfast is served all day!
If you’re looking for a well orchestrated meal of high quality, locally sourced ingredients, check out Restore Kitchen. The menu is vibrant and fun and packed full of creative offerings like praline & pepper smoked bacon crisps, Jacinto blood orange whiskey marmalade & green apple-turnip slaw. You might dabble in Chicken lettuce wraps w/ organic carrots, radish, sesame oil, ponzu and garlic chips or go straight for the 8 oz center cut New York strip w/ carmelized onions & sautéed wild mushrooms. Do yourself a favor; get Restored & get it delivered. You’ll be glad you did!
GrubtoGo is pleased to work with Lexington Insurance Company | Boston to provide a Commercial Auto Liability Insurance Policy that will cover up to $500,000.00 in bodily injury and/or property damage sustained to third parties while drivers deliver your next meal.
Similar to the insurance policies of popular ridesharing platforms, coverage begins when drivers accept an assignment and are en route to pick up an order or during transit of the order from the restaurant to its final destination.
Today we’re excited to announce the eminent culmination of an ongoing collaborative process that has created a brand new GrubtoGo.com!
While the bulk of improvements push our admin technology to a new stratum of proficiency, notable improvements for front end users include:
We’re excited by the safeguards this project will deliver the community and efficiency it will afford our operation overall. We feel blessed to save you time for things you love.
Thank you for the opportunity.
You too can play with the new site as soon as it’s tuned.
GrubtoGo is pleased to deliver a fresh new restaurant located at 1971 W Redlands Blvd, Redlands, Ca. Red Panka features bowls, burritos, wraps & tacos packed w/ exciting new flavors. Try the lean Chimichurri steak or chicken w/ rice or quinoa & your choice of beans or dive into a more traditional Saltado wok flambé w/ peppers & served over fries. The Aji Verde on anything will tantalize your tastebuds & for those of you who enjoy bounty from the sea, be sure to check out their fire grilled shrimp tacos topped w/ a finely-shredded cabbage slaw, fresh pineapple salsa, cheese & sour cream.
Did you know that when you save your payment information on GrubtoGo.com, we retain no record of your financial information on our site?
GrubtoGo is equipped with Authorize.net CIM technology that allows users to conveniently and safely store payment information in a secure 3rd party, federally insured database. At checkout, simply select your preferred payment method and your purchase will be applied to the selected card.
Another way we save you time for things you love.
In honor of Veterans Day, GrubtoGo will be extending a 15% Discount to Veterans who order delivery from participating restaurants. For a complete list of participating restaurants, visit www.grubtogo.com.
One of the great new features GrubtoGo will be offering early in 2016 is the ability for users to apply their purchase to multiple payment methods.
To split payment, checkout as normal and ask your driver to split payment upon receipt of your order. Your driver will be able to use their driver app to split payment between as many payment methods as you desire.
Look for these improvements to surface as they become available.
One of the great new features GrubtoGo will be offering early 2016 is an advanced order feature. As the name implies, advance orders allow a user to place an order for a designated time in the future.
By default, the advance order feature will allow users to order food to be delivered “ASAP”. Depending on the time the user is accessing the site, as soon as possible will often imply an order will arrive within 40 minutes from the time the order is placed.
By using the drop down menu located at the center top portion of the screen, users will be able to select future times to schedule a delivery in one hour increments (See screenshot below).
This feature works in conjunction with our menu schedules to offer menus and menu sections when they are available for delivery. Orders placed from restaurants that may be closed will be a thing of the past!!!
Look for these improvements to surface as they become available.
August 13, 2015 – August 28, 2015 Road closure will restrict access to the 600 block of West State Street in Redlands, Ca. For a limited time, GrubtoGo will be providing FREE DELIVERY (15% Gratuity Applies) to customers of Saverino’s Italian Deli. That’s right folks, FREE DELIVERY (15% Gratuity Applies) on all orders placed from our friends at Saverino’s Italian Deli.
Select “Free Delivery”at checkout on www.grubtogo.com or call in orders (909) 265 – GRUB.
Get your pastrami while it’s hot!
Saverinos Italian Deli is Open:
Mon – Fri | 10am – 6pm
Saturday | 10am – 3pm
Many of you have taken part in an event catered by Najwa Medina and are aware of all she brings to the table. For those of you who’ve not yet had the pleasure, be prepared for a carefully curated experience of fresh ingredients and thoughtful pairing.
We’re excited to announce her latest creation, a casual Mediterranean restaurant, available for delivery.
Thai Bowl Cafe now offers an exclusive promotion to customers who order delivery through GrubtoGo.com. Please remind your receptionist of your intention to take advantage of this special offer at the time of confirmation call.
April 2015 – GrubtoGo today announces that the company has signed a non-exclusive license agreement with a company located in Waco, TX, and surrounding areas.
The agreement combines resources to fuel growth of our administrative technology at a pace that would challenge each company individually. Stipulations of the license allow both companies access to functionality of the delivery platform and incorporate the services of our preferred Floridian IT provider, Sigma Solve Inc.
This effort is the culmination of an ongoing collaborative process between the two companies that began early in 2015. We’re excited by the safeguards this project will deliver our community and efficiency it will afford our operation overall.
For everyone, this is a win win situation, the benefits of which will surface with the heat of Summer 2015.
GrubtoGo is embarking on a collaborative process with a company based in Waco, TX to support another round of IT development.
Upon completion of this work, you will notice significant improvements in your experience at GrubtoGo.com.
While the bulk of improvement will push our admin technology to a new strata of proficiency, producing features similar to Ubers’ god view and automated order routing to drivers, notable improvements for front end users include:
Menu Scheduling | Menus & menu sections appear on a schedule
Advanced Orders | Allows users to place orders for future delivery
Dynamic Pricing | Price may vary by distance
No Order Minimums
Improved Speed | Improved page load speed
Geolocation | Directs users to appropriate menus based on where they are accessing the site
Delivery Area | Prevents orders from outside the delivery area
Driver Apps | iPhone, Android & Windows
Streamlined Driver Onboarding | New online application & driver management database
Automated Driver Accountability | Ensures drivers who access the system are in compliance with our terms of service
Our humble beginnings offer a strong contrast to the quality of work we can now offer with this project, so we’re excited to be bringing that to the table. Work is scheduled to go live early fall.
I know two great places to get a pastrami sandwich. Langers in Los Angeles will set you back almost $18.00. Lonny’s Favorite deli sandwich at Saverino’s Italian Deli includes a savory & classic combination of lean Pastrami, pickles and mustard for $7.99.
GrubtoGo, will be offering free restaurant delivery to residents of Redlands and Loma Linda, Ca this Valentine’s Day February 14th 2015 from 5:00pm – 10:00pm. Standard delivery of $6.00 & 15% Gratuity will be waived for each order delivered between 5:00pm – 10:00pm 02/15/14.
This initiative is part of a “Spread the Love” campaign aimed at introducing online ordering and restaurant delivery to people who may not have tried the service in the past. Before you make reservations at your favorite restaurant, consider planning a romantic night in, curled up next to a warm fire with your favorite someone and your favorite meal delivered.
Currently serving Redlands & Loma Linda, GrubtoGo.com has service agreements with more than 55 area restaurants & catering companies and growing. “We’re excited to offer consumers a choice of more than 80 menus available for delivery on our website at www.grubtogo.com,” says Ryan James, a managing partner at GrubtoGo.
Consumers love the convenience of ordering online; we deliver to the college crowd, who demands late night pizza & udon, business travelers ordering from local hotels, stay at home mom’s looking for a convenient family dinner, nurses & doctors ordering lunch for their entire unit…We’ve even delivered lunch to Cal Trans Contractors on construction sites.
To receive free delivery on February 14th 2015, place advance orders by phone (909) 265-GRUB or online at GrubtoGo.com. Orders received online will receive a confirmation call, where you can schedule a time for free delivery.
GrubtoGo is accepting a limited number of advance orders for February 14th at scheduled delivery times to ensure everyone receives excellent service. Space is limited so please order in advance.
Standard delivery of $6.00 & 15% Gratuity will be waived for each order delivered between 5:00pm – 10:00pm 02/15/14.
Welcome 2015!!!! We’re happy to announce a great start to a new year with two new restaurants available for delivery. The much appreciated Italian restaurant:
And, an exclusively vegetarian restaurant serving up creative renditions of Chinese cuisine with fresh vegetables, tofu, soy & wheat gluten based vegetarian meat products.